Privacy Policy
1. Data Controller
Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com
2. Data We Collect
- Account data (e.g., name, email)
- Usage data and preferences
- Payment data (via Stripe)
- Advertising cookies (with your consent — see section 5)
3. Legal Basis for Processing (GDPR Art. 6)
- Contract performance
- Legal obligations
- Legitimate interests
- Consent (where applicable)
4. Subprocessors
The following trusted subprocessors help provide the Service:
- Hetzner – Web app hosting (Germany)
- Stripe – Payment processing (USA/EU)
- MailPace – Email sending (EU)
- OpenAI – Chapter generation (USA)
- Google LLC – Advertising conversion tracking (USA) — only with your consent
5. Cookies
We use two categories of cookies:
Necessary cookies
These are essential for the operation of the Service (e.g., session management). They are used regardless of your cookie preferences.
Advertising cookies (consent required)
We use Google Ads conversion tracking to measure whether visitors who clicked on one of our ads subsequently completed an action on our website (e.g., signing up). This helps us understand how effective our advertising is.
For this purpose, Google LLC sets cookies (e.g., _gcl_au) that store a click identifier. No personal profile is built and your data is not used to show you personalized ads. The legal basis is your consent (GDPR Art. 6(1)(a)).
You can grant or withdraw consent at any time via the cookie banner shown on your first visit. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
For more information on how Google processes data, see Google's Privacy Policy.
6. Data Sharing
Data is not sold to third parties. Information sharing occurs only with the listed subprocessors for operational needs.
7. Data Retention
Information is maintained only as long as service delivery and legal requirements necessitate retention.
8. Your GDPR Rights
You have the right to access, rectify, erase, restrict processing, obtain data portability, and lodge a complaint with a supervisory authority.
9. International Transfers
Data transfers to third countries (e.g. USA) are safeguarded by Standard Contractual Clauses (SCCs) and, where applicable, the EU–US Data Privacy Framework (DPF) adequacy decision adopted by the European Commission in July 2023. Google LLC, OpenAI, and Stripe are certified under the EU–US Data Privacy Framework.
10. Security
Technical and organizational measures protect your information against unauthorized access.
11. Changes
Policy modifications will be communicated to users when substantive alterations occur.
12. Right to Object – Art. 21 GDPR
You may object to processing based on legitimate interests or direct marketing at hello@instantchapters.com.
13. Contact
Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com
14. EU Consumer Withdrawal Form
If you wish to cancel your subscription within 14 days of purchase, please send the following information to hello@instantchapters.com: order date, your name, your address, your email address, and your signature (for paper submissions).